Dear customer:
Due to the fact that tea is a food product, based on hygiene, safety, and quality assurance, our store does not accept returns or exchanges without quality issues once the outer packaging (including damaged sealed labels) is opened. Please make sure to check the integrity of the goods when signing for them. Thank you for your understanding.

All order shipping costs must be borne by the recipient;

If additional taxes/inspection fees are incurred due to customs clearance, they must be paid by the recipient themselves;

It is recommended that recipients of cross-border orders call the local customs in advance to understand import policies and avoid disputes.

The shipment of the package shall be deemed as acceptance of the above terms. Thank you for your understanding and support!